Customer and visitor waiting times and how to shorten them

Customer and visitor waiting times and how to shorten them

Nobody wants to be placed on hold and be forced to listen to a succession of tunes while they wait to speak to a living, breathing person. The longer a person has to wait, the more likely they are to be angry and frustrated once they do get through, which isn’t good for the operator taking the call, and it certainly isn’t good for your company’s reputation.  Also customers or visitors don’t want to be waiting by reception for long periods of time so a good system is needed.

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Silverstone resurfacing work expected to deliver record lap times

With its Grand Prix contract finally drawing to a close, Silverstone is looking to make a memorable final statement. The Northamptonshire venue has invested in a full resurfacing of its famous track. With a further two Formula 1 Grands Prix to host, Silverstone is aiming to make memories that last a lifetime for fans and competitors alike. The change is expected to enable drivers to achieve record-breaking lap times.

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Potential Record Breakers

The move has seen Silverstone credited as going above and beyond the call of duty. Dorna, the recognisable promoter of MotoGP, initially made demands that areas … Read more